Email us firstname.lastname@example.org
Which web browsers do I need to use Webtrade products?
our trading and investing platforms.
Which operating system do I need to download your app
onto my iPhone or Android phone or tablet?
Apple requires the following iOS versions:
• iPhone/ iPad 6 or 6S – iOS 4.7
• iPhone/ iPad 6 plus – iOS 5.5
Activate remote technical assistance
If this is the case, we can access your computer by remote technical assistance.
Sessions are encrypted, password protected and cannot be restarted.
If you are asked to activate remote technical assistance by our support team
1. Click connect
2. Click save
3. Go to the bottom left hand side of your screen and click QS-idc execute.
4. This window will now open. Tell us the ID number and we will connect to your computer.
We advise that you do not leave your computer during these sessions and ensure the session has ended before you do walk away.